Prof. Noor Raihan Ab Hamid

ACADEMIC BACKGROUND
Doctor of Philosophy- Victoria University, Melbourne Australia 2006
Thesis title: An assessment of the Internet’s potential in enhancing consumer relationships
MBA (Management Information Systems)- University of Hartford, Connecticut USA 1997
BScBA (Finance and Economics)- University of Hartford, Connecticut USA 1995
*Specializations Service Quality, Service Marketing, Customer Relationship Management, Information Systems and Business Strategy, Knowledge Management.
WORK EXPERIENCE ACADEMIC POSTS
UNITAR International University (formerly known as UNITAR) 2007 – current.
• Professor (Since 2011) Asia Graduate School of Business
• Associate Professor (2007-2011) Faculty of Business Administration
MULTIMEDIA UNIVERSITY, Cyberjaya (1999 – 2007)
• Lecturer (1999-2007) Faculty of Management
UNIVERSITI MALAYSIA SARAWAK (UNIMAS) (1997- 1999)
• Lecturer (1997-1999)
Faculty of Economics and Business Courses Taught Postgraduate level
Doctorate level
Advanced Research Methodology, Advanced Quantitative
Techniques, Proposal and Thesis Writing, Seminar in
Management/Business Administration
Masters level
Competitive Intelligence and Asian Business Strategy, ECommerce & Services Marketing, Management Information
Systems, Multimedia Marketing, Knowledge Management.
ACADEMIC ADMINISTRATION POSTS
UNITAR International University (formerly known as UNITAR)
• Dean Asia Graduate School of Business (2014 – current)
• Deputy Vice Chancellor (Academic & Research) (2012 – 2014)
• Dean Faculty of Business Administration (2007 – 2012)
MULTIMEDIA UNIVERSITY, Cyberjaya
• Associate Dean Faculty of Management 2006 – 2007.
• Head of Department (IT Management) Faculty of Management 2000 – 2003.
• Programme Coordinator, Bachelor of Ecommerce Faculty of Management. 2000 – 2003
PDN RESOURCES SDN BHD.
Assistant Director 1992 –1993.